Sysomos, now Meltwater Social, enables brands and agencies to turn data-driven insights into actionable customer engagement opportunities. By automating many of today’s manual efforts within an AI-powered social analytics engine, marketers can turn trillions of owned and earned data points into contextual insights and predictions that drive stronger business decisions.
- Brand marketers can manage earned and owned social media and easily tackle publishing, engagement, listening, curating, and analytics. Seamlessly execute on all your social marketing tasks from a single platform that delivers actionable insights.
- For agencies or brand marketers that focus on in-depth social media research and analytics, the Sysomos platform has you covered. With unlimited searching, access to vast historical data from multiple sources, powerful analytics, and an easy to use interface all backed with trustworthy data.
- Sysomos helps the world’s leading companies manage their customer touch points across a large and complex array of social media channels. Engage with customers, route and escalate issues, manage team workload and report on performance, and uncover insights and opportunities across the customer journey.
- Top marketing, advertising, media and PR agencies around the world have been relying on Sysomos for over a decade. The Sysomos platform empowers agency teams to win and keep accounts, optimize media buys, create and manage content and gain valuable social insights for clients
Sysomos or Meltwater Social
Your go-to social research engine to quickly make sense of social data and draw insights
Build, scale and measure your social influencer programs with our influencer search engine
Data visualization for real-time assessment of social, news, and enterprise data sources.
Manage content and relationships across social channels at scale in a single view.
Enhance your customer service to drive brand health and customer satisfaction
Get complete visibility and control over your earned and owned data to maximize ROI
Supports All Agency Environments (Healthcare, Food, Education, Telecommunication, Manufacturing, Jewellery and more
Account Managers, Strategists, Creative and Community Teams, Social Media Researcher, Social Media users, Public Relation Officer, Customer Care